Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials are used in your jewelry?
We take pride in using 100% recycled gold and silver to create our pieces, ensuring high-quality craftsmanship with a commitment to environmental sustainability.
How long does shipping take?
Standard UK delivery typically takes 3-5 working days. For international orders, please allow 7-14 working days depending on the destination and customs processing.
Can I have my jewelry personalized?
Yes, we offer bespoke engraving services on many of our signature pieces. Please specify your desired text in the 'Personalization' box on the product page.
What is your return policy?
We offer a 14-day return policy for most items in their original condition. Please note that personalized or engraved items are non-returnable unless they are faulty.
How do I find my ring size?
We recommend visiting one of our stores for a professional fitting, or you can order a ring sizer from our website to measure accurately at home.
Do you offer a warranty on your pieces?
All Daniella Draper jewelry comes with a 12-month warranty covering manufacturing defects. This does not cover accidental damage or general wear and tear.